PUBLIC OFFER AGREEMENT for the provision of information, consulting, and educational services, and access to digital educational materials Version as of July 08, 2026 Individual Entrepreneur Kovalchuk Yuliia Mykhailivna, tax ID 3596011925, operating in accordance with the legislation of Ukraine, hereinafter referred to as the "Service Provider," offers any individual or legal entity, hereinafter referred to as the "Client," to conclude this Public Offer Agreement for the provision of information, consulting, and educational services and access to digital educational materials under the terms set forth below. This Agreement is a public offer in accordance with Articles 633, 634, 638, 641, and 642 of the Civil Code of Ukraine, the Law of Ukraine "On E-Commerce," the Law of Ukraine "On Protection of Consumer Rights," the Law of Ukraine "On Protection of Personal Data," and other normative legal acts of Ukraine.
TERMS AND CONDITIONS
GENERAL PROVISIONS
1.1. This Agreement defines the procedure for the provision of information, consulting, and educational services, services for organizing distance learning of the Turkish language, and access to digital educational materials offered on the Service Provider's official website: https://www.julia-turkish-teacher.com/.
1.2. The Service Provider operates under the brand name Julia Turkish Teacher and provides distance Turkish language learning services via the Internet without issuing state-recognized educational documents and without conducting licensed educational activities.
1.3. The website may offer, in particular: online Turkish language courses for levels A1, A2, B1, and B2; individual sessions (One-to-One Lessons); group sessions; digital educational materials; e-books; study guides; Travel Book; video lessons; PDF materials; interactive homework; additional educational products; other services specified on the website.
1.4. The terms of this Agreement are the same for all Clients and apply to all orders placed through the website or other communication channels of the Service Provider, unless otherwise explicitly agreed upon by the Parties in written or electronic form.
1.5. This Agreement is a contract of adhesion. The Client cannot propose their own terms for its conclusion and has the right to either accept the terms of the Agreement in full or not place an order for Services.
1.6. Acceptance of this Offer constitutes any of the following actions: placing an order on the website; clicking "Buy Now," "Join Course," "Purchase," "Book," "Pay," "Checkout," or similar buttons; making a payment by any means; payment via WayForPay; payment by bank card; payment via a payment link; or other confirmation of the intention to purchase Services.
1.7. From the moment of acceptance, this Agreement is considered concluded between the Service Provider and the Client and has the legal force of a contract concluded in writing.
1.8. The Client confirms that prior to acceptance, they have read the Agreement, fully understood it, agree to all its terms, have the necessary civil capacity, and provide accurate data.
1.9. All website materials and the Service Provider's educational materials are objects of intellectual property and are protected by the legislation of Ukraine and international copyright norms.
1.10. The Service Provider has the right to change this Agreement at any time by posting a new version on the website. For orders paid before the date of publication of the new version, the version of the Agreement in effect at the time of payment for the corresponding order applies.
TERMS AND DEFINITIONS
2.1. In this Agreement, the following terms are used with the following meanings.
2.2. Service Provider - FOP Kovalchuk Yuliia Mykhailivna, who organizes the educational process, creates and provides information, consulting, and educational services, and digital educational materials.
2.3. Client - any individual or legal entity that has accepted the terms of this Agreement and has paid or intends to pay for the Service Provider's services.
2.4. Website - the Service Provider's official web resource at https://www.julia-turkish-teacher.com/.
2.5. Services - information, consulting, educational, and other distance services related to learning the Turkish language, as well as providing access to digital educational materials.
2.6. Course - a complex of educational materials and activities that may include video lessons, practical assignments, PDF files, interactive exercises, dictionaries, homework, group sessions, online support, homework review, and additional materials.
2.7. Digital Content - any electronic materials to which access is provided to the Client after payment, including video lessons, session recordings, PDF files, e-books, interactive exercises, tests, presentations, and other materials.
2.8. Digital Service - a service provided remotely via the Internet without the transfer of a tangible medium, consisting of providing access to digital content, an educational platform, online sessions, or consultations.
2.9. Personal Account - the Client's personal space, if available, through which access to materials, purchased courses, or the educational platform is provided.
2.10. Trial Lesson - a free introductory session or consultation, if such an option is provided by a specific program or offer of the Service Provider.
2.11. Tariff - a set of services with a defined composition, access period, support format, and cost, specified on the website or agreed upon with the Client.
2.12. Order - a submitted application for the purchase of services, a course, an individual session, digital material, or another product of the Service Provider.
2.13. Payment - funds paid by the Client for the Service Provider's services.
2.14. WayForPay - an online payment service through which payment for services on the website may be made.
2.15. Course Access - granting the Client the ability to use purchased materials in accordance with the terms of the chosen tariff.
SUBJECT OF THE AGREEMENT
3.1. The Service Provider undertakes to provide the Client with information, consulting, and educational services, services for organizing distance learning of the Turkish language, and/or access to digital educational materials, and the Client undertakes to accept such services and pay for them in the order provided for by this Agreement.
3.2. Services are provided remotely using the Internet, educational platforms, video conferencing services, email, messengers, and other technical means.
3.3. The specific list of services, their cost, learning format, access period, availability of teacher support, homework review, group sessions, or individual consultations is determined by the description of the corresponding course, tariff, or product on the website.
3.4. The Service Provider may offer courses for levels A1, A2, B1, B2, individual sessions, group sessions, Travel Book, and other educational products related to learning the Turkish language.
3.5. The Service Provider has the right to update, improve, or supplement the learning program, lesson structure, methodological materials, homework, practical exercises, and other components of courses without obtaining separate consent from the Client, provided that such changes do not impair the content of the purchased service.
3.6. Educational programs are developed by the Service Provider in accordance with their own methodology for teaching the Turkish language and are not a state educational program.
3.7. Services are not formal education, do not provide for the awarding of state qualifications, and do not constitute educational activity requiring licensing, unless otherwise explicitly provided by the current legislation of Ukraine.
3.8. Certificates that may be issued after completing training only confirm the completion of the relevant Julia Turkish Teacher course and are not state-recognized documents, nor do they confirm the acquisition of official education or professional qualifications.
3.9. Services are considered duly provided from the moment the Client is granted access to the purchased digital content, access to the educational platform is opened, or the relevant online session is held according to the terms of the chosen tariff.
3.10. The actual use or non-use by the Client of the granted access does not affect the fact of the proper provision of services by the Service Provider, provided that access was granted in the order provided for by this Agreement.
PROCEDURE FOR CONCLUDING THE AGREEMENT
4.1. The Agreement is concluded remotely by the Client joining the terms of this Offer.
4.2. Before placing an Order, the Client confirms that they have read this Agreement, the description of the corresponding service, the cost, the access period, payment terms, refund terms, and the Privacy Policy.
4.3. The Client independently chooses the course, tariff, individual session, digital product, or other service posted on the website.
4.4. To place an Order, the Client may provide their first and last name, email address, phone number, country of residence, and other information necessary for the execution of the Agreement.
4.5. The Client is responsible for the accuracy of the provided information. If the Client provides incorrect contact details, the Service Provider is not responsible for the inability to provide access or communicate with the Client.
4.6. After placing an Order, the Client proceeds to the payment procedure via WayForPay or another payment service available on the website.
4.7. An electronic receipt, a payment system notification, a bank statement, or other proof of successful payment is proper confirmation of the conclusion of this Agreement.
4.8. If certain services provide for a preliminary interview, determination of proficiency level, testing, or coordination of a session schedule, access to such services is provided after the completion of the relevant organizational procedures.
4.9. The Parties recognize the legal force of electronic messages, emails, messages via the website, payment notifications, and other electronic means of communication used for the execution of this Agreement.
4.10. Conclusion of this Agreement does not require it to be signed by the Parties in paper form and has the same legal force as a written contract in accordance with the Law of Ukraine "On E-Commerce."
PAYMENT TERMS
COST OF SERVICES AND PAYMENT PROCEDURE
5.1. The cost of each service is determined by the Service Provider independently and is specified on the official website https://www.julia-turkish-teacher.com/ or communicated to the Client prior to payment.
5.2. Various courses, educational programs, individual sessions, digital products, and other educational/consulting services may be offered on the website, each having its own cost.
5.3. The price of services may be stated in Euro (EUR), US Dollars (USD), Ukrainian Hryvnia (UAH), or another currency determined by the Service Provider.
5.4. The Service Provider has the right to change the cost of services at any time until an Order is placed without prior notice. After successful payment, the cost of the purchased service for the Client is not subject to change.
5.5. Payment is made using one of the methods available on the website, including Visa or Mastercard bank cards, via WayForPay, or other electronic payment services supported by the Service Provider.
5.6. All settlements are made in non-cash form.
5.7. The moment of payment is considered the moment of successful confirmation of the payment by the payment system.
5.8. If a payment has been declined by a bank or payment system, the Service Provider is not obligated to provide services until the successful confirmation of payment.
5.9. Bank commissions, commissions of international payment systems, or card-issuing banks are paid by the Client independently, unless otherwise explicitly stated on the website.
5.10. The Service Provider is not responsible for payment delays caused by the operation of banking institutions, payment systems, international payment services, or telecommunication operators.
5.11. If payment was made by mistake, the Client has the right to contact the Service Provider with a written application, attaching a document confirming the payment.
5.12. Payment for services means full and unconditional acceptance by the Client of the terms of this Agreement.
SERVICE DELIVERY
PROCEDURE FOR PROVIDING SERVICES AND ACCESS TO MATERIALS
6.1. After successful payment, the Service Provider grants the Client access to the purchased services in accordance with the description of the specific product or tariff.
6.2. Access may be provided by opening a personal account, sending an email, providing an individual link, adding to an educational platform, an educational group, or by another method determined by the Service Provider.
6.3. The access period is determined by the description of the specific course, tariff, or educational program. If the course description provides for a limited term for using the materials, access terminates after the expiration of such term.
6.4. Access to materials is provided exclusively to the Client and cannot be transferred to third parties.
6.5. The Client is prohibited from transferring their login, password, or other access means to third parties, selling access to a course, distributing educational materials, copying video lessons, recording online sessions without the written consent of the Service Provider, placing materials in the public domain, or using the materials in their own commercial activities.
6.6. In case of detecting the transfer of access to third parties or another material breach of the Agreement, the Service Provider has the right to restrict or terminate access to the services in the order provided for by this Agreement and the current legislation of Ukraine.
6.7. If the services include group or individual online sessions, they are conducted in accordance with the agreed or published schedule.
6.8. The Client is obligated to independently ensure a stable Internet connection, the availability of a computer, tablet, or smartphone, necessary software, a microphone, and a camera, if required for participation in the session.
6.9. Inability to participate in a session due to equipment failure, lack of Internet connection, or other technical problems on the part of the Client is not grounds for an automatic refund.
6.10. The Service Provider has the right to temporarily restrict access to the website, personal account, or educational platform for technical maintenance, updates, or troubleshooting without incurring an obligation for compensation, provided that such restriction is temporary and does not deprive the Client of the essence of the purchased service.
6.11. The Service Provider does not guarantee that the Client will achieve a specific level of Turkish language proficiency, pass exams, be admitted to an educational institution, secure employment, or any other result, as the effectiveness of learning depends on the Client's personal participation, regularity of sessions, and completion of practical assignments.
RIGHTS AND OBLIGATIONS OF THE SERVICE PROVIDER
7.1. The Service Provider has the right to independently determine the teaching methodology, course structure, procedure for conducting sessions, format of material presentation, and the list of educational materials.
7.2. The Service Provider has the right to change, supplement, update, or improve course programs, educational materials, homework, tests, video lessons, presentations, and other components of the educational process without prior agreement with the Client, provided that such changes do not impair the content of the purchased service.
7.3. The Service Provider has the right to involve teachers, consultants, native Turkish speakers, methodologists, administrators, and other specialists in conducting sessions without separate agreement with the Client.
7.4. The Service Provider has the right to establish and change the schedule of sessions, consultations, webinars, and other educational events, notifying Clients in advance via available communication channels, if such changes affect the services they have purchased.
7.5. The Service Provider has the right to reschedule the date or time of sessions in cases of technical necessity, illness of the teacher, force majeure circumstances, or other reasons that make it impossible to conduct the session at the scheduled time.
7.6. The Service Provider has the right to refuse to provide services, suspend, or restrict access to them in the event of a material breach by the Client of the terms of this Agreement.
7.7. The Service Provider has the right to temporarily restrict access to the website or educational platform for technical maintenance.
7.8. The Service Provider has the right to block the Client's account in the event of transfer of access to third parties, use of educational materials for commercial purposes, copyright infringement, distribution of course materials, unauthorized copying of video lessons, interference with the operation of the website or educational platform, or abusive behavior toward staff or other learners.
7.9. The Service Provider has the right to contact law enforcement agencies or the court to protect its legal rights and interests.
7.10. The Service Provider undertakes to duly provide the services in accordance with the terms of this Agreement and the description of the relevant product on the website.
7.11. The Service Provider undertakes to ensure access to purchased services after confirmation of successful payment, unless a different procedure is provided for by the terms of a specific service.
7.12. The Service Provider undertakes to ensure the confidentiality of the Client's personal data in accordance with the legislation of Ukraine and the Privacy Policy.
7.13. The Service Provider undertakes to consider the Client's inquiries within reasonable timeframes and comply with the requirements of the current legislation of Ukraine.
RIGHTS AND OBLIGATIONS OF THE CLIENT
8.1. The Client has the right to receive services in accordance with the terms of this Agreement and the description of the purchased product or tariff.
8.2. The Client has the right to use the purchased educational materials during the term defined by the relevant tariff.
8.3. The Client has the right to contact the Service Provider with questions regarding the organization of the educational process and technical access to materials.
8.4. The Client has the right to receive consultations, homework review, participation in group sessions, or other elements of support only to the extent provided for by the chosen tariff.
8.5. The Client has the right to submit a request for a refund in the cases and in the order defined by this Agreement.
8.6. The Client undertakes to provide accurate information when placing an Order and to pay for the services in a timely manner.
8.7. The Client undertakes to independently ensure the availability of the necessary equipment, software, and access to the Internet.
8.8. The Client undertakes not to transfer their login, password, or other means of access to third parties and to use the educational materials exclusively for personal learning.
8.9. The Client undertakes not to copy, record, reproduce, distribute, or sell course materials without the written consent of the Service Provider.
8.10. The Client undertakes not to use the educational materials to create their own courses, trainings, consultations, or other commercial products.
8.11. The Client undertakes to follow the established schedule of sessions, the rules for conducting online lessons, and the rules of correct conduct during the educational process.
8.12. The Client is solely responsible for the security of their registration data and all actions performed using their account.
INTELLECTUAL PROPERTY
9.1. All materials posted on the website, as well as all educational products, video lessons, presentations, methodological materials, PDF files, e-books, interactive exercises, homework, tests, graphic materials, photographs, logos, design elements, software code, texts, audio recordings, video recordings, trademarks, the Julia Turkish Teacher name, and other objects of intellectual property belong to the Service Provider or are used by them on lawful grounds.
9.2. The purchase of services does not mean the transfer to the Client of any intellectual property rights.
9.3. The Client is granted solely a limited, non-exclusive, non-transferable right to use the educational materials exclusively for their own personal learning.
9.4. The Client is prohibited from copying educational materials, recording video lessons or online sessions, publishing materials on the Internet, posting them on social networks, transferring materials to third parties, using the materials in their own teaching activities, or creating derivative commercial products without the prior written consent of the Service Provider.
9.5. One paid access is intended solely for one Client.
9.6. In case of establishment of the fact of transfer of access to third parties or another violation of intellectual property rights, the Service Provider has the right to restrict or terminate access to the services, demand the cessation of the violation, and seek protection of their rights in accordance with the legislation of Ukraine.
9.7. All intellectual property rights not explicitly transferred by this Agreement remain with the Service Provider.
RESPONSIBILITY OF THE PARTIES
10.1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties bear responsibility in accordance with the legislation of Ukraine and the provisions of this Agreement.
10.2. The Service Provider is not responsible for the inability to provide services if such inability arose as a result of the Client's lack of access to the Internet, failure of the Client's equipment, use of outdated software, actions or inaction of third parties, or force majeure circumstances.
10.3. The Service Provider does not guarantee that the use of services will ensure that the Client passes international language exams, is admitted to educational institutions, obtains citizenship or a residence permit, secures employment, achieves a certain level of Turkish language knowledge, or any other guaranteed result.
10.4. Achieving learning results depends on the Client's personal preparation, regularity of sessions, completion of homework, level of motivation, and other factors that are not under the control of the Service Provider.
10.5. The Service Provider is not responsible for temporary interruptions in the operation of the Internet, servers, payment systems, video conferencing services, or other technical resources that do not depend on them.
10.6. If the Client has not used the purchased services within the access period, this is not grounds for an automatic refund or extension of the usage period, unless otherwise provided by the terms of a specific course or separately agreed upon by the Parties.
10.7. The Client is solely responsible for the accuracy of the information provided when placing an Order.
10.8. In the event of a material breach by the Client of the terms of this Agreement, the Service Provider has the right to restrict or terminate access to the services. The issue of a refund in such a case is resolved in accordance with this Agreement and the current legislation of Ukraine.
10.9. The Client bears responsibility for the illegal use of the Service Provider's materials, including their copying, distribution, sale, publication, or other use in violation of the legislation of Ukraine.
10.10. In the event of damages caused to the Service Provider as a result of the Client's unlawful actions, the latter undertakes to compensate for such damages in the order provided for by the legislation of Ukraine.
REFUND POLICY
REFUND AND SERVICE CANCELLATION PROCEDURE
11.1. The Service Provider provides the Client with information, consulting, and educational services remotely using digital content, access to which is provided after confirmation of successful payment.
11.2. The Client has the right to contact the Service Provider with a request for a refund in the cases and in the order defined by this Agreement and the current legislation of Ukraine.
11.3. To consider the issue of a refund, the Client sends a written request to the email address turkishteacherjulia@gmail.com, indicating their first and last name, email address, phone number, date of payment, payment amount, payment method, the reason for the request, and payment details or a document confirming the payment.
11.4. The Service Provider has the right to request additional documents or information necessary to confirm the fact of payment or verify the circumstances set forth in the Client's request.
11.5. A refund request is considered by the Service Provider within five business days from the moment of receipt of all necessary documents and information.
11.6. If it is established that the payment was made by mistake or due to a technical failure of the payment system, the Service Provider carries out a refund in the order determined by the current legislation of Ukraine and the rules of the relevant payment system.
11.7. If the Client has paid for services, but the Service Provider, through their own fault, has not granted access to the purchased digital product or has not started providing the services by the agreed date, the Client has the right to demand a full refund.
11.8. In the event that the Client has been granted access to digital materials, the educational platform, video lessons, e-books, PDF files, tests, interactive exercises, or other digital materials, the service is considered as having started.
11.9. The Client realizes that digital educational materials can be viewed, reproduced, used, or saved after access has been granted. Therefore, after the actual provision of access, the issue of a refund is resolved in accordance with the legislation of Ukraine, the terms of this Agreement, and the actual circumstances of the specific request.
11.10. If the Client refuses to continue the course after gaining access to the educational materials for reasons not related to improper performance of obligations by the Service Provider, a refund is made only in cases provided for by the legislation of Ukraine or a separate decision by the Service Provider.
11.11. The Client's failure to attend an online session without prior notice or with notice provided in violation of established rules is not grounds for an automatic refund of the cost of such session, unless otherwise agreed between the Parties.
11.12. Refunds, in case of a positive decision, are made using the same method that was used for payment, unless another method is agreed upon by the Parties or provided for by the rules of the relevant payment system.
11.13. The time for the crediting of funds after their refund depends on the payment card issuing bank, the payment system, or other financial institution and is not controlled by the Service Provider.
11.14. If the Client has violated the terms of this Agreement, in particular, by transferring access to third parties, illegally copying or distributing educational materials, using digital content for commercial purposes, or interfering with the operation of the website or educational platform, the Service Provider has the right to terminate the provision of services. The issue of a refund in such a case is resolved in accordance with the legislation of Ukraine and the terms of this Agreement.
11.15. The provisions of this section apply taking into account the requirements of the Law of Ukraine "On Protection of Consumer Rights," the Civil Code of Ukraine, and other normative legal acts governing the procedure for providing remote services and digital content.
PROCEDURE FOR CANCELLATION, RESCHEDULING, AND CONDUCTING SESSIONS
12.1. The provisions of this section apply to individual and group online sessions conducted by the Service Provider as part of the provision of services.
12.2. The schedule for individual sessions is coordinated between the Service Provider and the Client separately after confirmation of payment for the corresponding tariff.
12.3. The Client has the right to reschedule an individual session provided that they notify the Service Provider or the teacher no later than the deadline set by the rules of the relevant educational program or agreed upon between the Parties.
12.4. If the Client has not notified about the inability to participate in a session within the established deadline, such session may be considered held and subject to full payment, unless otherwise agreed between the Parties.
12.5. If an individual session did not take place due to the fault of the Service Provider, such session is rescheduled to another date and time agreed upon by the Parties without additional payment.
12.6. In case of the Client's lateness, the duration of the session may be reduced by the time of such lateness, unless otherwise agreed upon by the Parties.
12.7. If the Client has not joined the online session within 15 minutes of its start and has not notified about the reasons for their absence, the Service Provider has the right to stop waiting, and the session may be considered held.
12.8. Group sessions are conducted in accordance with the approved schedule. In case of the Client's absence from a group session, such session is not rescheduled individually, unless otherwise explicitly provided for by the relevant training program.
12.9. If the relevant program provides for the recording of a group session, the Service Provider may grant the Client access to such recording.
12.10. Granting access to a session recording does not create an obligation for the Service Provider to conduct additional individual training or consultations.
12.11. The Client undertakes to follow the rules of conduct during online sessions, respect other participants in the educational process, and not interfere with the conduct of sessions.
12.12. The Service Provider has the right to remove the Client from participation in a session in the event of gross violation of the rules of conduct, use of obscene language, discriminatory statements, insults of participants in the educational process, or other actions that interfere with the conduct of the session.
PRIVACY POLICY
PROCESSING OF PERSONAL DATA
13.1. By accepting this Agreement, the Client provides the Service Provider with consent to the processing of their personal data in accordance with the Law of Ukraine "On Protection of Personal Data."
13.2. Personal data is processed for the purpose of concluding and executing this Agreement, identifying the Client, ensuring access to purchased services, conducting settlements, maintaining accounting and tax records, providing technical support, informing about the status of the Order, and fulfilling the requirements of the legislation of Ukraine.
13.3. Personal data that may be processed by the Service Provider includes first name, last name, phone number, email address, country of residence, IP address, technical device data, history of purchased services, and information about payments made.
13.4. The Service Provider does not receive or store full bank card details of Clients. Payment is made through certified payment services that independently ensure the processing of payment information in accordance with their rules and safety standards.
13.5. For the execution of this Agreement, the Service Provider has the right to transfer personal data to third parties exclusively to the extent necessary for the provision of services, including payment services, banking institutions, email services, distance learning platforms, video conferencing services, hosting providers, and other service providers.
13.6. The Service Provider takes reasonable organizational and technical measures to protect personal data from unauthorized access, loss, alteration, or distribution.
13.7. The Client has the right to contact the Service Provider with a request regarding access to their personal data, correction of inaccurate data, updating of information, restriction of processing, or deletion of personal data in cases provided for by the legislation of Ukraine.
13.8. Personal data is stored for the period necessary for the execution of this Agreement and the requirements of the legislation of Ukraine.
13.9. The website may use Cookies and other technologies necessary for the proper operation of the web resource, improving its functioning, analyzing traffic, and ensuring the operation of certain services. Detailed conditions may be defined by a separate Privacy Policy posted on the website.
FORCE MAJEURE CIRCUMSTANCES
14.1. The Parties are released from responsibility for complete or partial non-fulfillment or improper fulfillment of their obligations under this Agreement if such non-fulfillment was the result of force majeure circumstances that arose after the conclusion of this Agreement, are beyond the reasonable control of the Parties, and which the Parties could not have foreseen or prevented.
14.2. Force majeure circumstances include, in particular, military actions, the introduction of a state of war or emergency, terrorist acts, mass riots, fires, floods, earthquakes, epidemics, pandemics, strikes, accidents on power supply networks, prolonged power outages, large-scale interruptions in the operation of the Internet, actions of state authorities, adoption of normative legal acts that make the execution of this Agreement impossible, and other extraordinary and inevitable circumstances.
14.3. The occurrence of force majeure circumstances is not grounds for the automatic termination of this Agreement.
14.4. A Party that cannot fulfill its obligations due to force majeure circumstances must notify the other Party of their occurrence within a reasonable time after such opportunity arises.
14.5. The fulfillment of obligations under this Agreement is postponed for the duration of the force majeure circumstances.
14.6. If the duration of force majeure circumstances continues for more than three months in a row and makes further execution of this Agreement impossible, each of the Parties has the right to initiate the termination of contractual relations by providing written notice to the other Party.
DISPUTE RESOLUTION PROCEDURE
15.1. All disputes, disagreements, or claims arising between the Parties in connection with the conclusion, execution, modification, termination, or interpretation of this Agreement shall be settled by the Parties through negotiations.
15.2. Before applying to the court, the Party that considers its rights violated has the right to send a written claim to the other Party.
15.3. The claim must contain the details of the Party, a description of the circumstances, references to the provisions of this Agreement, specific requirements, and documents confirming the stated circumstances, if available.
15.4. The Party that received the claim considers it within 30 calendar days from the moment of receipt.
15.5. If the Parties have not reached mutual agreement through negotiations or the claim procedure, the dispute is subject to resolution in accordance with the current legislation of Ukraine.
15.6. The legislation of Ukraine applies to all legal relations arising from this Agreement.
TERM OF THE AGREEMENT
16.1. This Agreement enters into force from the moment of its acceptance by the Client and is valid until the Parties have fully fulfilled their obligations.
16.2. Acceptance of the Agreement is considered the performance of any action provided for by clause 1.6 of this Agreement, in particular, placing an Order or making payment for Services.
16.3. The expiration of the access period to the purchased course does not terminate the effect of the provisions of this Agreement regarding copyright, confidentiality, responsibility of the Parties, dispute resolution procedure, and other provisions that, by their nature, continue to operate after the provision of services is completed.
16.4. The Service Provider has the right to change the version of this Agreement by publishing it on the website.
16.5. For Orders paid before the entry into force of a new version of the Agreement, the version of the Agreement in effect at the time of placing the corresponding Order applies.
FINAL PROVISIONS
17.1. This Agreement is the entire agreement between the Service Provider and the Client regarding the subject matter of this Agreement and replaces all previous arrangements, negotiations, correspondence, or other agreements between the Parties on the relevant issue.
17.2. If any provision of this Agreement is recognized by a court as invalid or unenforceable, this does not affect the validity of other provisions of the Agreement.
17.3. Failure by the Service Provider to exercise any right provided for by this Agreement does not mean a waiver of such right in the future.
17.4. All communications between the Parties may be carried out in electronic form. The Parties recognize the legal force of messages sent to the email addresses specified when placing an Order or in the Service Provider's details.
17.5. The official language of this Agreement is Ukrainian. In the event of discrepancies between translations of this Agreement, the Ukrainian text shall prevail.
17.6. The Service Provider's website, description of services, prices, tariffs, access conditions, and other information posted on the website are an integral part of this Agreement to the extent that they do not contradict its terms.
17.7. The Client confirms that prior to the conclusion of this Agreement, they received sufficient information about the services, the procedure for their provision, payment terms, access periods, refund procedure, and fully agrees to all the terms of this Agreement.
CONTACT INFORMATION
Individual Entrepreneur / ФОП: Kovalchuk Yuliia Mykhailivna / Ковальчук Юлія Михайлівна
Tax ID / ІПН: 3596011925
Legal address: 03035, Ukraine, Kyiv, Solomianska Square, 2, office 409-3
Actual address: 03035, Ukraine, Kyiv, Solomianska Square, 2, office 409-3
Phone: +380 99 832 73 66
Email: turkishteacherjulia@gmail.com
Official website: https://www.julia-turkish-teacher.com/